E-Commerce Operations & Fulfillment Specialist - Bali

Join Behaestex as an E-Commerce Operations & Fulfillment Specialist and take the next step in your career in the dynamic world of online retail and logistics. Based in the vibrant hub of Bali (Canggu, Badung), this role offers a unique opportunity to manage and optimize the end-to-end e-commerce operations, ensuring seamless customer experiences. You'll be part of a growing team that is shaping the future of retail in Indonesia.

As an E-Commerce Operations & Fulfillment Specialist, you'll be responsible for overseeing the entire order lifecycle, from order processing to delivery. You'll work closely with our sales, marketing, and customer service teams to ensure that our products reach our customers in a timely and efficient manner. This role is perfect for those who are passionate about e-commerce and logistics, and want to make a real impact in the industry.

In this role, you'll have the chance to work with industry-leading tools such as Shopify, Salesforce, and Jira. You'll also have the opportunity to gain valuable experience in the retail industry, and to work in a fast-paced, dynamic environment. If you're ready to take on this challenge, then we want to hear from you!

📋 Tanggung Jawab Pekerjaan

• Manage and optimize the entire order lifecycle, from order processing to delivery
• Work closely with sales, marketing, and customer service teams to ensure seamless customer experiences
• Utilize Shopify and Salesforce to manage and track orders, inventory, and customer data
• Implement and monitor fulfillment processes to ensure timely and efficient delivery of products
• Collaborate with logistics partners to ensure smooth and reliable delivery of products
• Analyze and report on key performance indicators to identify areas for improvement
• Stay up-to-date with industry trends and best practices in e-commerce and logistics
• Participate in team meetings and contribute to the development of the team and the company

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Logistics, or a related field
• Minimum of 3 years of experience in e-commerce operations, logistics, or a related field
• Proven experience in managing and optimizing order fulfillment processes
• Strong understanding of e-commerce platforms and tools such as Shopify, Salesforce, and Jira
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Strong analytical and problem-solving skills
• Fluency in English, both written and spoken

🛠️ Keahlian

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